Info On Refunds For Airbnbs After Festivals & Events Cancelled
Did you purchase an Airbnb for the weekend of one of the canceled music festivals or events around the US? Here's some info on Airbnb's policy. Plenty of big attendance festivals, events, and concerts have now been canceled due to the COVID-19 outbreaks happening around the world and in the United States. Experts believe the infection rate will only get worse before it gets better which is why you see so many cities and events deciding to pull the plug. Last week, news broke that South By Southwest was going to cancel their official events and this week Coachella and Stagecoach both postponed their festivals until October. While many of these events will honor tickets purchased to the original dates, that doesn't include a lot of other travel costs, like airplane tickets and lodging accommodations. One of the most popular sites to book with is Airbnb and many are wondering if they can get a refund for their canceled trips. According to the Los Angeles Times,
"Airbnb recommends that guests speak with their host to see if they are willing to alter the reservation to take place at a later date since the event has been postponed. Any cancellations would be determined by the host’s cancellation policy."
The answer is, you may or may not get a refund. Right now, Airbnb is only offering full refunds for those who were traveling to China, Italy, and South Korea but that does not include any of the regions where these festivals were happening. They do have some advice for those wanting to get some (if not all) of their money back. According to TMZ, you can cancel your reservation and receive 50% of your booking fee back. From there, you would need to contact your Airbnb host and explain the situation to them (more than likely they are fully aware of what's going on). It would then be up to the discretion of the Airbnb host if they wish to give the rest of your deposit back. If they still say no, you can always file an appeal with Airbnb and they can take a look at your case. But there is no 100% guarantee that you would get all of your money back. But still, isn't 50% better than nothing?